Glad to be gone - Medical Assistant Concentra Employee Review

2.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great coworkers. Some centers (not all) have standard hours with no weekends or holidays. Had the opportunity to work side by side with some excellent physicians, PA's, and NP's. Pay is decent.

Cons

Employees are under-appreciated by upper management. I shudder to hear the words "roll out" which indicated another way that the organization can add to your work load without giving you extra time or compensation for doing so. Policies and procedures vary from week to week with Concentra...It all depends on who you ask and which way the wind blows. The current patient rating score system is as follows: 20% chance of getting positive scores, 10% neutral, and 70% negative. How can you expect your people to succeed? These scores determined bonuses and raises for low level staff, while having little impact on the doctors that drove the scores. We were constantly badgered over wait-times, which was consistently getting longer as the organization's only concern was how much money they could bring in.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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