Center Operations Director - Center Operations Director Concentra Employee Review

4.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Concentra will provide great experience in dealing with unprofessional and horrible work culture. Many of the colleagues you have to manage are disrespectful and unmotivated. HR and leadership will never support you.

Cons

Every department in the company pays less and does not have a competitive salary. You are expected to meet metrics that are unobtainable because you are always managing a staff that is working short and burnt out. The staff is unmotivated because they know things will never change. It's really sad when your PRN colleagues barely want to work because of the company. PRN colleagues are tricked to working by themselves and many times asked to commute in the middle of a shift to another location with no mileage compensation. The company does not care about their employees nor their families. The turn over ratio is astronomical in every department i.e. Medical providers, medical staff, management, billing department, on boarding department, etc. Patient experience suffers because there are not enough employees to take care of them in an efficient manner. Patients are there for 4 to 5 hours just to see a doctor. The supporting medical staff is expected to do procedures outside of their training or scope of practice. Radiology Techs are expected to draw blood and medical assistants trained in xray for 6 weeks perform exams they ate not allowed to do! Concentra is a tragedy waiting to be discovered ,but already happening! !

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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