3.0
Oct 7, 2015
Former employee, more than 1 year
Plano, TX
Recommend
CEO approval
Business Outlook
Pros
Great Supervisors and Team Leads, staff is supportive and helps you learn the process quickly. The benefits were great, insurance costs were low and they included dental and vision.
Cons
Intense work environment, too much focus is placed on hitting numbers and not enough on customer care. Upper management doesn't seem to understand how long it really takes for tasks to be done. I was promised there was a lot of room for growth when I started, but they only promote people who have been there for a long time. Seniority takes preference over hard work, I saw too many people who were still working and were promoted only because they had been there for so long. At which point, they ceased to care about actually doing their job.