Think twice before accepting - Center Operations Director Concentra Employee Review

1.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Previous management and direction of organization. Under previous leadership, center was thriving and clients were overall pleased with the service received.

Cons

Current leadership. Area ops directors are thrown into positions due to re-organization, not because they are good leaders and deserve to be there. Expectations surrounding turn around times are unrealistic. Leadership is more concerned with placing a time limit on providing the service rather than providing good service. Leaders in the organization are demeaning and talk down to center directors. Providers are scarce so locums who should not be practicing medicine are thrown into centers to cover when they have no occupational medicine experience and/or are not board certified.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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