Rotating door, toxic workplace - Center Operations Director Concentra Employee Review

1.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, bonus, incentive, large company stability

Cons

During my 2.5 years in this company, colleagues of the same job title had over 200% turnover rate in my area. Not worth the low morale, constant turnover, and burn out culture. Toxicity embedded through all levels of leadership at least in the region I was working at (both ops and medical). Medical and Ops leadership don’t get along and work against each other. People who start out decent eventually become toxic due to the work environment. Revenue and bottom line are prioritized over good patient care. Employees are always looking for something better and people who stay are people who feel stuck or don’t have a choice based on their current life circumstances. Unfortunately this company will likely continue to do well despite all the things wrong with it because they will continue to make money off of injured workers. But if you are looking for a job, definitely stay as far away as possible from Concentra.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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