Don’t walk, but run away FAST - Anonymous employee Concentrix Employee Review

1.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The money you make especially in the emergency dept is top tier and this job is a good stepping stone to better opportunities

Cons

Absolutely EVERYTHING about this company screams red flags!!! 🚩🚩🚩 From the moment I interviewed up until now the company slogan has always been, you’ll know your company today or tomorrow. I can honestly say after the first year I was done, but I stuck it out. NOW everyday I feel like this is the worst decision I’ve ever made. From the supervisors talking amongst themselves about their teams & each other!! To the hiring professional asking me if I have read the reviews that have been left on Glassdoor which should’ve automatically turned me away, but I honestly didn’t know what I was getting into so I decided why not. Everything negative you see about this company you need to believe and run FAST. Jail is more promising than the politics in this company with way more freedom. Don’t let the pay rate fool you because with more money comes more problems

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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