1.0
Sep 18, 2016
Former employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
It's located right off the freeway Making it easy to get to. The dress code is very casual making it a comfortable environment for the most part.
Cons
Payroll is rarely correct or on time. Very poor training for management and team leads. They get thrown into positions and are expected to learn while teaching the agents. On top of that, they are expected to be experts on a product while doing payroll, billing, and making sure that systems are functioning properly. Promotions are given daily almost, but only the title, not the pay. Agents make more money than their supervisors or trainers.