Not worth it!! 2 years wasted!! - Team Leader Concentrix Employee Review

1.0
Sep 18, 2016
Recommend
CEO approval
Business Outlook

Pros

It's located right off the freeway Making it easy to get to. The dress code is very casual making it a comfortable environment for the most part.

Cons

Payroll is rarely correct or on time. Very poor training for management and team leads. They get thrown into positions and are expected to learn while teaching the agents. On top of that, they are expected to be experts on a product while doing payroll, billing, and making sure that systems are functioning properly. Promotions are given daily almost, but only the title, not the pay. Agents make more money than their supervisors or trainers.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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