Lack of Positive Management - Representative Concentrix Employee Review

1.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Good people. Can be use as stepping stone

Cons

-No proper HR. -Being a Tenure or a performer agent/rep will not affect anything on your working status. They actually laid off most of their agent in Naga site (even the top performers and the one with good working attitude) and hire new employees with less loyalty to the company. -You will not be promoted if you don't have a friend in the management. They will post internal job posting but those posts are just for formality as they already hand pick their closest friend (management). -Your achievement certificate doing your job is just a piece off paper and will not affect anything on your status.

Explore other reviews about Concentrix

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

See reviews by: Helpful|Rating|Date|All