Good to begin with but not for longterm stay.. - Customer Service Agent Concentrix Employee Review

2.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good relocation package for people moving from abroad, that included accommodation and reimbursement of flight tickets. -Multicultural team, hence easy to meet new people from across Europe

Cons

-The salary is exceptionally low -Almost non-existent bonuses and incentives -Overtime, Sundays and many local bank holidays are not paid extra; -The management is ridiculous; They treat the employees as school kids. -Thet don't realise that there are skilled people there with degrees and languages skills etc so they should value them more.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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