This is my first Tech Support job and overall it was a good start - Tech Support Concentrix Employee Review

3.0
Nov 7, 2014
Recommend
CEO approval
Business Outlook

Pros

HR staff are very good

Cons

Compensation is alright but not enough to make me stay, management is just alright, no free coffee, lounges are not special, no free wifi, training is not extensive, work hours are long, quiet lounge smells, work terminals are not helping at all when i started they are still using XP but good thing they upgraded to Win7 but still Excel, IE and system resources are very slow and disorganised, policies are poorly enforced, incentives are virtually non existent

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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