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      Concentrix

      Engaged Employer

      Concentrix reviews

      really......no....reaally - Customer Service - Call Center Concentrix Employee Review

      2.0
      Feb 10, 2015
      Customer service - call center
      Recommend
      CEO approval
      Business Outlook

      Pros

      pros... you work from home... friendly training though you didn't get trained for what you actually do on the phone ...then they tell you why don't you know stuff that we emailed you to learn it is ridiculous

      Cons

      As nice as management is ... they are like used car salesmen trying to sell you a lemon they don't care about customer service they only care about the feedback from the customers because they probably get bonuses from the company if the feedback is good they don't care how competent you are anyways...if I were a company looking to do business with them I wouldn't

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

      1
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