Not at all what I thought. It's one if the most difficult jobs I've ever done. - Turbotax Work From Home Concentrix Employee Review

2.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I'm getting making money although but a lot for the abuse you take from customers and dealing with non helpful supervisors

Cons

Lack of sufficient training, micromanaged, tier2 who really don't know anymore than agents so you stick waiting and waiting for an answer they don't know.

Explore other reviews about Concentrix

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people all of the time

Cons

Hapy people don’t like you

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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