Not for the faint hearted - disappointed - Call Centre Tech Support Concentrix Employee Review

2.0
May 13, 2015
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed the training it was well structured and the staff and community are fantastic at start.

Cons

But I feel they set you up for unrealistic expectations. The training only serves a quarter of issues you need to deal with and since the company is trying hard to grow I feel it neglects its current staff. I also feel like it can be a little bit like big brother and everything is monitored. I had one sick day because of a migraine and provided a doctor's certificate and I Had to answer some what I felt to be very personal questions. I thought it was an invasion of my personal life.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
See reviews by: Helpful|Rating|Date|All