Stagnant Pay, Rising Workload, and No Long-Term Investment in Employees - Anonymous employee Conduent Employee Review

1.0
Feb 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong, collaborative team environment. My immediate team is supportive, works well together, and encourages healthy debate when there are disagreements. People are willing to listen to different perspectives and work through issues professionally, which makes day-to-day work more manageable despite the broader organizational challenges.

Cons

If you work under the HCS division, be prepared for stagnant pay and increasing workloads. There is effectively no path to meaningful compensation growth unless you leave your role and apply for a different position internally—and even then, you will still have to fight for a raise. Employees routinely see their same role posted externally at a higher salary range while receiving no raise, no bonus, and no cost-of-living adjustment. Over time, you are asked to do more work for less pay when inflation and rising benefit costs are factored in. The company has explicitly communicated via email that the HCS division will not receive annual salary increases, while simultaneously stating that compensation growth is “important and meaningful” and that this decision is “not reflective of individual performance or contributions.” In other words, strong performance does not matter when it comes to pay. Employees are encouraged to “speak with their direct manager” about raises that are not happening, despite leadership clearly stating there will be none. This creates frustration and places managers in an impossible position. There has also been no consistent or reliable 401(k) match for years. Since at least 2020, there has been no guaranteed match, with only a single, very small (under 2%) contribution during that time. This further reinforces the lack of long-term investment in employees. Benefits costs increase regularly, pay does not, and bonuses are either nonexistent or unreliable. Over time, employees are financially worse off year after year. This company can function as a short-term stepping stone, but do not get stuck here expecting loyalty, growth, or financial stability to be rewarded. If you value yourself, your work, and your long-term well-being, avoid the HCS division. Other divisions may operate differently, but HCS does not take care of its people.

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5.0
Jun 5, 2026
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Pros

Good pay, great team work, lots to learn

Cons

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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