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      Conduent

      Engaged Employer

      Conduent reviews

      Service Supervisor - Customer Service Supervisor Conduent Employee Review

      3.0
      Aug 27, 2017
      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Virtual Work from home opportunities - Advancement opportunities available - Performance incentives plus base pay - Supportive co-workers and team environment - Supervisors recognize the accomplishments of their team members and celebrate the employees achievements - Supervisors are encouraging and provide positive motivation and support -

      Cons

      - Technical/System Issues - Schedules are not convenient for working moms or students - Training for newly promoted supervisors is non-existent - Request process for time off is a hassle - non_production time for agents to review communications and emails is not adequate

      Explore other reviews about Conduent

      5.0
      Jun 5, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management and culture are great.

      Cons

      PTO benefits could be better.

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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