Some good and some bad - Customer Service Representative Conduent Employee Review

3.0
Oct 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Supervisors that care (it just took around 4 years) Decent computer upgrades (however it was the first in more than 5 years on computers that were poor coming into those 5)

Cons

Didn't get a raise for 5 years and Conduent's spinoff from Xerox Health plan is terrible No assigned seating, personal space Loud work environment and agents steal the noise-blocking headset earpieces leaving nothing.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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