Customer service representative - Anonymous employee Conduent Employee Review

1.0
Oct 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you do have much education, you are a minority, you will take low pay and love work in a non-professional environment, no raises and treated like a robot, you will get hired.

Cons

Low pay training classes are like a circus not professional at all just a half hour for lunch and training test that are very stressful plus not consistent as to what you are taught. Would not recommend this company to anyone.

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5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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