Worst experience with management of my career - DB Customer Care Representative Conduent Employee Review

1.0
Oct 19, 2017
Recommend
CEO approval
Business Outlook

Pros

After two years of work, the best "pro" I can come up with is that their paychecks are issued on time. If you want a lateral transfer to another area in the office, it's fairly easy to apply and move. Overtime is a rarity, but when it is offered, it is generally voluntary.

Cons

Compensation and benefits is not competitive in the industry or region. New hire contracts are paid more than full-time regular employees. No one holds management accountable for the things they say and do, and they have no follow through. All levels of management play favorites. Front line employees are treated like peons. The company has a culture according to their marketing materials, but none is actually in effect or practiced. Systems are extremely slow or even nonfunctional daily and even though upper management says they are investing in technology, none of that investment is trickling down to the front line.

Explore other reviews about Conduent

5.0
Jan 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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