Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1155) , Customer Service Representative (CSR) (279) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (120) , Analyst (117) , Technical Support (114) , Customer Service Associate (99) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Project Manager (82) , Customer Service (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 649 reviews)); "The pay was good and the trainer was the best." ((in 498 reviews)); "Flexible and good work life balance" ((in 447 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 343 reviews)); "Good work environment and people" ((in 171 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 649 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 417 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 227 reviews)); "Managers do what they want and hire who they want." ((in 187 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 140 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Raleigh , Lexington-Fayette , San Antonio , Houston , Florham Park , Bakersfield , Cary , Chesapeake , New York , Atlanta , Austin , Cherry Hill , Newark , Charlotte , Dallas , Secaucus , Tempe , San Francisco , Lexington , Guaynabo , Boca Raton , Colorado Springs , Orlando , Indianapolis , Jersey City , Chicago , Tigard , Somerset , Sandy , Hamilton

Skip to content Skip to footer

Notifications

Conduent

Conduent reviews

Nowhere to go and the wrong people at the top - Anonymous employee Conduent Employee Review

3.0

Nov 20, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A steady paycheck. Find the 'good' people and latch on for dear life. They'll help you stay sane.

Cons

The biggest disappointment is the discrepancy between what the CEO says he wants-- accountability, authenticity, boldness--and the people he appointed to top leadership positions who do not reflect these values. At the beginning of the year, I was excited to hear the direction that the CEO wanted to take the company. As reality set in, it was apparent that he does not have the right people in the driver's seats. It's confusing for employees to hear one thing from the CEO and different things from his direct reports. If the CEO truly wants accountability, authenticity, and boldness, then why are these unprincipled men in positions of power? No clear picture of growth opportunities. They treat you like a commodity. Everything is 'urgent' because no one seems to know how to plan properly. A final piece of advice: do not get a company credit card. They do not pay the bill on time and you get stuck with the late fees.

Explore other reviews about Conduent

5.0

Jul 15, 2026

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice environment Supervisor and leads are amazing

Cons

None none none none none

1.0

Jul 12, 2026

Fraud prevention agent

Recommend

CEO approval

Business Outlook

Pros

The only real advantage is the ability to work from home. My trainers were knowledgeable, patient, and genuinely tried to help despite the limitations of the training program.

Cons

The training is far too rushed for the complexity of the job. The trainers themselves are not the problem—they did their best—but two weeks of training followed by one week of nesting is simply not enough. You're expected to learn numerous systems, document calls accurately, understand complex fraud procedures, and handle back-to-back calls from frustrated or angry customers with very little hands-on practice. There wasn't enough call shadowing or realistic mock calls to build confidence before taking live calls. The learning curve is overwhelming, and the high turnover rate reflects that. On top of that, the pay does not match the stress, workload, or expectations of the position.

See reviews by: Helpful|Rating|Date|All

Jobs at Conduent

Benefits Administration Services Associate

Remote Healthcare Call Center Representative

Remote Claims Processing Clerk

Remote Benefits Call Center Representative

Remote Benefits Call Center Representative

Conduent reviews FAQs

Conduent reviews Conduent review

Conduent

Nowhere to go and the wrong people at the top - Anonymous employee Conduent Employee Review

Explore other reviews about Conduent

Jobs at Conduent

Conduent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Conduent

Conduent reviews FAQs