Pros
It is a job. I would add it is an at-home job, but that's not a new concept or advantage for the them... So I'll repeat, the only pro is that it is a job.
Cons
*The pay is very low and people are forced to work overtime to make ends meet not because they really want to. *There is no work/life balance because you are so poorly paid and constantly worried about bills-so you are constantly working and neglecting the most important areas of your life. *There are no annual raises as with a normal employer (at home or brick and mortar) *Incompetent supervisors who violate many employment laws. *You are given a great schedule the 1st 3-4 months (to lure you in) and then permanently stuck with a crappy one. *Training is not practical to the job-for our client we went live without ever using the programs or products (still never got my t-shirt either HA!) talk about terrible customer service with advisors fumbling around. *You are responsible for surveys that aren't yours and even if it is evident they aren't yours it is held against you. *For all the control/say they want to have over your home office (leave the computer on overnight, etc)they don't even provide an allowance for high speed internet. *Benefits cost to much to enroll.