Conduent needs to shut down ! - Customer Care Conduent Employee Review

1.0
Dec 12, 2018
Recommend
CEO approval
Business Outlook

Pros

The benefits are good but pay is not worth it

Cons

Supervisors have inappropriate behaviors, lab coaches pick on you in training while in process of learning the materials. They Laugh at your calls. Attitudes for these team leaders there are not appropriate for their job title. The Point system is Bad. Schedules are horrible even with perfect attendance in training. No drug testing there so you have a lot of individuals including trainers, coaches, and supervisors that smoke marijuana. Smh. I even seen sales of marijuana in parking lot.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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