Overall good company - Customer Care Specialist Conduent Employee Review

2.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home PTO NO commuting to and from work

Cons

Constant schedule changes and little communication from management on system issues- The pay is too low for the actual job we do. Advancement within not available unless you have a hookup. You must have a open schedule and be flexible for the constant schedule changes, no regard to having a family seems like the job even though its from home, you hardly see family members and its a shame.

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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