Get everything in writing! - Technical Support Conduent Employee Review

1.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great benefits. That's all.

Cons

No assistance for reps who need it while on a call. Supervisor unreachable because he was in another country and could not have cell phone on floor. No sense of teamwork or company culture. If you leave, and you are eligible for rehire, get it in writing. Don't trust anything they tell you.

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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