Sounds good to be true...It usually is sooner or later - Tech Support Representative Conduent Employee Review

2.0
Apr 24, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay and being able to commute from just one room in your home lol

Cons

where to start? the tools fail all the time they provide you with and they expect you to keep calm even if it happens during a call, lets say with a disgruntled customer you do more troubleshooting your tools then you do actually taking calls

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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