My experience with Conduent (Spoiler, it was bad) - Customer Support Assistant Manager Conduent Employee Review

1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home was nice, Original manager was very understanding and caring of his team on a professional and personal level. Management can make or break your experience here. This is kind of a pro, kind of a con, but they dont like to let people go so it makes you feel more secure in your job.

Cons

Terrible pay gaps, virtually no chance at advancement in position or pay increases despite the company profiting more and more every year I was there, understaffed the entirety of my time there, expecting employees to do more and more work with no additional compensation and being told it will lead to pay increase and/or position advancement when those things were never a reality to begin with.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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