Micromanage - Customer Service Associate Conduent Employee Review

2.0
Jun 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote and able to provide Customer service

Cons

The micromanagement is over the top. You can have perfect reviews and still can’t do right. Passed on to new teams without notice and can’t be selected for other positions if you don’t kiss their tail. Done team leads are great, but others need a class in being a team leader.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All