RUN! Do not waste your time with this UNPROFESSIONAL company! - Data Processor Conduent Employee Review

1.0
May 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote jobs. They hire anybody. ANYBODY.

Cons

SIX months of training and they do NOT give you a raise once training is over. NO bonuses. Lousy health benefits. You do NOT accrue PTO until after you have been with the company for at least SIX MONTHS. Managers fight you, if you need time off for any reason. Managers are nothing more than processors that have been shuffled "upwards", because the company is too cheap to hire PROFESSIONALLY TRAINED managers to run the place. They know nothing, claim they can't DO anything about the massive problems going on, are VERY unprofessional! These "manager" also double as "trainers", and again, have absolutely NO SKILLS of any kind in the realms of training! Most people being trained quit in the first two weeks. Some hang on for the full SIX MONTHS of training, but then quit when they find out there are no raises. Managers and Supervisors are full of BS, shovelling it and spreading it all day, every day. UNPROFESSIONAL employees getting away with preaching religions, being gross and disgusting in the office, and having NO professionalism of any kind. And the company just does not care. Most of the employees they hire are "off the street" and illiterates. They don't know how to spell, speak, or comprehend any kind of business acitivty, and yet a lot of them have been there for many years, messing up customers accounts....constantly. Don't be fooled! This company takes on more business than it can handle, and literally hires ANYBODY that puts in an application. They want professional grade billing solutions, with unskilled labor, working for basic wages, with lousy benefits. If you are someone that "just doesn't care". This place is for you. If you are a professional employee looking for a professional company to work for, THIS IS NOT IT!! From my professional viewpoint and expertise of working corporate offices over 24 years now, this place is on the verge of imploding.

Explore other reviews about Conduent

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice environment Supervisor and leads are amazing

Cons

None none none none none

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The only real advantage is the ability to work from home. My trainers were knowledgeable, patient, and genuinely tried to help despite the limitations of the training program.

Cons

The training is far too rushed for the complexity of the job. The trainers themselves are not the problem—they did their best—but two weeks of training followed by one week of nesting is simply not enough. You're expected to learn numerous systems, document calls accurately, understand complex fraud procedures, and handle back-to-back calls from frustrated or angry customers with very little hands-on practice. There wasn't enough call shadowing or realistic mock calls to build confidence before taking live calls. The learning curve is overwhelming, and the high turnover rate reflects that. On top of that, the pay does not match the stress, workload, or expectations of the position.

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