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      Conduent

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      Extremely grateful - Transaction Processing Associate Conduent Employee Review

      5.0
      Jul 9, 2023
      Transaction processing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      have been working at Perficient full-time Pros Perficient is growing at a fast pace, and because of that, the onboarding experience has been successfully revamped. -clear, concise presentations -expectations of you are made very apparent -on the flip side, it is made clear that you are an asset, and your growth is beneficial to both parties -hands on experience, to get you fully acclimated to the company way of life -extremely organized, and surprisingly very fun. I am excited to be a part of Perficient.

      Cons

      If you're coming straight out of college, be ready to have enough money to visit another city for a few days. Everything is reimbursed, but you will need the initial funds.

      Explore other reviews about Conduent

      5.0
      Jul 15, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice environment Supervisor and leads are amazing

      Cons

      None none none none none

      1.0
      Jul 12, 2026
      Fraud prevention agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only real advantage is the ability to work from home. My trainers were knowledgeable, patient, and genuinely tried to help despite the limitations of the training program.

      Cons

      The training is far too rushed for the complexity of the job. The trainers themselves are not the problem—they did their best—but two weeks of training followed by one week of nesting is simply not enough. You're expected to learn numerous systems, document calls accurately, understand complex fraud procedures, and handle back-to-back calls from frustrated or angry customers with very little hands-on practice. There wasn't enough call shadowing or realistic mock calls to build confidence before taking live calls. The learning curve is overwhelming, and the high turnover rate reflects that. On top of that, the pay does not match the stress, workload, or expectations of the position.

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