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      Conduent

      Engaged Employer

      Conduent reviews

      One positive thing… you’ll have a job. - Customer Service Representative (CSR) Conduent Employee Review

      2.0
      Aug 27, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      …You have a job. You will love it for a moment, just stay in it long enough, and you’ll be ready to leave. Mark my words.

      Cons

      PTO use, no raises, no opportunity for growth, unless you’re a “favorite”. The little growth you may receive, there’s no pay raise for it, just the benefit of being off of the phone. Company is unorganized, and supervisors are not on the same page. Also works off the point system, even if things are beyond your control. Doesn’t understand there is a life outside of the company. You don’t get an increase of PTO/sick time per year, PTO doesn’t roll over, only sick time. Benefits suck all the way around. There is no positive thing that happens, therefore the company frequently hires.

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      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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