Leadership needs to be more employee centered - Licensed Clinical Social Worker LCSW Cone Health Employee Review

3.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

*Integrated healthcare practice *depending on dept and location Decent work life balance. Salaries are fair, depending on discipline and department

Cons

Salaries and raises not based on employee performance but solely on discipline and years in discipline Travel RNs are paid extremely well, including bonuses, when the rest of us are not getting salary increases Increasing work responsibilities w/out increased pay or PTO compensation Lack of career/leadership opportunities if you are not a RN, NP or MD MDs, NPs and other providers don’t pay for cafeteria food, but everyone else, including the lowest paid employees are required to pay for their meals Limited integrated care practice, many providers still work in silos and it’s a leadership failure Too many RN, NP and MDs are uninterested in what other departments do even if that knowledge would improve patient care Leadership does not seem to understand employees’ actual work-flow and how it affects patient care and their decisions for the system reflect that lack of knowledge

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Cone Health Response
3y
We appreciate your thoughtful feedback and have shared it to be reviewed with our executive leadership. We're in the process of evaluating input like yours that will continue to strengthen Cone Health's commitment to being right here w/you. Please reach out to People Solutions Center at 336.832.8850 for more details on our goals and commitments.

Explore other reviews about Cone Health

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities for career growth, Supportive team-based culture, Commitment to diversity and inclusion

Cons

Pay may be less competitive for some roles

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Cone Health Response
5mo
We appreciate your feedback about Cone Health's culture and family like atmosphere. It's wonderful to know that our efforts to foster an inclusive and welcoming environment are making a positive impact. Thank you for sharing your concerns about pay. Ensuring our salaries are competitive is a priority for us and we are continuously evaluating the market to ensure our teams are appropriately compensated.
2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, this used to be a wonderful health system to be apart of and I was proud to say I worked here. Many years later, I no longer feel this way. So much has changed and not in a good way either.

Cons

Leadership is extremely out of touch with job roles and responsibilities. They base 100% of their decision making on unrealistic metrics. If a vacant position needs to be filled, then your department has to be working at 100% at all times, if not, the vacant position won’t get approved to be filled. If you’re not a doctor or a nurse, then you’re not valued. The newest CEO only took time to recognize nurses during nurses week, shared a Cone Health billboard thanking nurses system wide, and so on. The week prior to nurses week, was lab week. We didn’t get any kind of recognition or thanks, not from him or anyone else from the senior leadership. All we got was a coloring sheet taped to the wall in the break room that we had to color ourselves. Currently, it’s a means to an end, but if given the opportunity to work anywhere else, I would.

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Cone Health Response
1mo
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has left you feeling undervalued, and we appreciate the opportunity to respond. First, we recognize that every role in our organization — clinical and non-clinical — is essential to the care we provide. All of our support teams are critical to our mission, and it’s clear from your review that we have more work to do in making that appreciation felt consistently. Regarding leadership and staffing decisions, we know that operating requirements and metrics can sometimes feel disconnected from day-to-day realities. Our intent is to balance quality, safety and financial responsibility while supporting departments with the resources they need. We are continuing to review our staffing and approval processes to ensure they are both realistic and responsive to team members’ needs. Feedback like yours helps inform those efforts. We appreciate your input.
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