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Cone Health

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Cone Health reviews

Please don’t apply if you don’t have a family member or friend already working in the department you’re applying for - Patient Access Representative Cone Health Employee Review

1.0
Jun 23, 2025
Patient access representative
Recommend
CEO approval
Business Outlook

Pros

Hours if you can get hired.

Cons

If you aren’t a licensed professional and applying for a position in registration or any other department that’s not medical and don’t have a family member or friend already in that department they will not hire you. Mr. Neal Schwartz will be sending you 100 plus denial emails unless you’re applying for the bottom of the barrel positions like maintenance or a cook.

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Cone Health Response
1y
We understand that changing your career path can feel challenging. Our hiring process is designed to be fair and to encourage internal growth, but the high volume of applications for certain roles can make competition intense. We encourage you to partner with your direct leader to develop an individual growth plan that will help you build new skills. You can also connect with our Career Navigators in the Career Development Center—they’re an excellent resource for exploring different roles and departments. To make an appointment, visit the link in the "Employee Journey" box under the "Employee Central" section of ConeConnects on our SharePoint intranet.

Explore other reviews about Cone Health

5.0
Jan 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities for career growth, Supportive team-based culture, Commitment to diversity and inclusion

Cons

Pay may be less competitive for some roles

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Cone Health Response
5mo
We appreciate your feedback about Cone Health's culture and family like atmosphere. It's wonderful to know that our efforts to foster an inclusive and welcoming environment are making a positive impact. Thank you for sharing your concerns about pay. Ensuring our salaries are competitive is a priority for us and we are continuously evaluating the market to ensure our teams are appropriately compensated.
2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, this used to be a wonderful health system to be apart of and I was proud to say I worked here. Many years later, I no longer feel this way. So much has changed and not in a good way either.

Cons

Leadership is extremely out of touch with job roles and responsibilities. They base 100% of their decision making on unrealistic metrics. If a vacant position needs to be filled, then your department has to be working at 100% at all times, if not, the vacant position won’t get approved to be filled. If you’re not a doctor or a nurse, then you’re not valued. The newest CEO only took time to recognize nurses during nurses week, shared a Cone Health billboard thanking nurses system wide, and so on. The week prior to nurses week, was lab week. We didn’t get any kind of recognition or thanks, not from him or anyone else from the senior leadership. All we got was a coloring sheet taped to the wall in the break room that we had to color ourselves. Currently, it’s a means to an end, but if given the opportunity to work anywhere else, I would.

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Cone Health Response
1mo
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has left you feeling undervalued, and we appreciate the opportunity to respond. First, we recognize that every role in our organization — clinical and non-clinical — is essential to the care we provide. All of our support teams are critical to our mission, and it’s clear from your review that we have more work to do in making that appreciation felt consistently. Regarding leadership and staffing decisions, we know that operating requirements and metrics can sometimes feel disconnected from day-to-day realities. Our intent is to balance quality, safety and financial responsibility while supporting departments with the resources they need. We are continuing to review our staffing and approval processes to ensure they are both realistic and responsive to team members’ needs. Feedback like yours helps inform those efforts. We appreciate your input.
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