Don't Work Here - Anonymous employee Connect America Employee Review

So much to cover here: 1. Training is lacking. You will learn a lot, but most of the aspects of the job you will end up having to teach yourself. 2. Management is filled with amateurs trying to be professional. A lot of what they say, won't happen. And a lot of what happens, isn't said. 3. You are VERY micromanaged. You are not allowed to leave your work station unless you are SCHEDULED for a break/lunch or you are using the bathroom. Be prepared to have to LET SOMEONE KNOW when you have to go to the bathroom. And you may even be watched while you're on the way there. 4. Company cares more about money than the satisfaction of its employees AND customers. 5. Your schedule is not flexible. Open 365 days a year. Their reasoning is because they're an "Emergency Response Company" and yet the close every night at 8pm. Your schedule will change AT LEAST 4 times a year. I could go on. Simply put, this is a terrible company.