3.0
Apr 27, 2021
Former employee
Philadelphia, PA
Recommend
CEO approval
Business Outlook
Pros
I loved talking to customers and I also loved helping them troubleshoot their devices. Most of the time, it was an elderly person who was very kind. Some were very confused. But, they were mostly really pleasant to talk to.
Cons
Main bosses only cared about numbers - not the customers. And not everyone got the same training outside of the training school, which was pretty extensive. I was flexible but the rules changed according to which boss you were talking to.