Connection

Poor Workload Management - Technician Connection Employee Review

2.0

Aug 16, 2018

Technician

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, easy to get along with.

Cons

Poor workload management (this is becoming a trend) causing lots of long hours and tired employees. We will get mass orders dropped on us at the last minute with ETC's that give us little room to complete in a timely manner so upper management puts everyone on mandatory overtime that has added up over a month and counting and now you have tired employees making more mistakes that may get passed on to our customers. This could be a recipe for failure in the future unless the workload is balanced so the employees don't get burned out scratching their heads trying to push forward with heavy eyes looking at screens during extra long shifts...

Connection Response

Thank you for your feedback and your years of service to Connection. Experiencing comradery in the workplace is conducive to building team harmony so we are pleased to hear you are surrounded by great coworkers. Connection was pleased to report record growth in Q2 2018. In part, that growth is a result of the efforts of our valued employees in the Distribution Center (DC). Based on your feedback, it would appear there are negative consequences that our DC employees experienced in the short term as a result of this boom in business. Please know that we take this feedback seriously and will review the business and staffing operations in the DC. If you have additional feedback, you are encouraged to engage the VP of Distribution and/ or your Senior Human Resources Manager.

Poor Workload Management - Technician Connection Employee Review

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