Unethical, underpaid and over promised. - Sales Consultant Connectivity Source Employee Review

I am very disappointed to hear about your experience but want to address a few of your points. This is a consultative sales job and has all of the requirements that go along with that - Go Above and Beyond for our customers and your teams AND achieve sales targets. That is not always for everyone... the ones that do it well consistently make $2,500+ a month in commission payout. The best part about our compensation plan is that it is controlled by the individual! We give everyone the tools to do it but it is up to each individual on how they use them. Pay is usually a direct reflection of effort. 1. It is never ok to "play" on your phone all day - although being a technology company, it is encouraged to leverage social media and demo aspects of your devices to customers. 2. Every training we have discusses: Why - How - What. We always explain Why something is important to the sales maker, the customer, and Sprint's Brand before we educate on How to do it and What is expected. It seems like you took away more on the expectations and chose not to educate on the Why. It is never ok to add something to a customers account and any addition has to be signed off by the customer at the end of the transaction. 3. If there were any issues, hopefully you would bring them up to our HR department - we have an open door policy and take our employee experience very seriously. If you would like to voice any details, please send them to HR. 4. Our benefits are well below the industry in regards to cost and above the industry in terms of plan offers. It is different than it was several years ago but this is not an environment that we created - all small businesses are dealing with it. I hope this helps!