Pros
The only pro I can think of is it was close to my house.
Cons
They were looking for a warm body to fill the seat. They didn't care about the employees at all. As soon as the season was over, you were out the door, although I was told in the interview over and over that it would be permanent. I even asked during training about it being permanent and they came back and said it would be. Lie after lie. Training was a joke. I'm a licensed agent and the training was by someone who wasn't an agent and who I had to correct on many different things. He hadn't been there or done it. They couldn't even train us on the computer program. When we had a customer on the phone, we would have to put them on hold and run to find a supervisor to make it through the quoting phase. The sup that was most readily available couldn't help most of the time and so would walk away. The other main sup was rude and basically said we had no voice. We actually had to raise our hands to go to the bathroom. We were treated like a non-human. They bragged because they were in magazines as being one of the 12th fastest growing companies. But those statistics only show monetary growth, they don't show how horrible a company is to work for.,