It's a 50/50 love hate situation. - Insurance Agent Connexion Point Employee Review

4.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunities to work in different accounts. Growth opportunities. Decent pay.

Cons

Some team leads don't deserve to be team leads. Training is not the best. The last training I had was literally study on your own and it was Medicare material I've seen a hundred times, then you get thrown into a system they refuse to show you in training. Scripting is too wordy. They complain about AHT but insist you follow the novel of a script. The company is failing because they pay for quantity and not quality agents.

Explore other reviews about Connexion Point

5.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Comprehensive training and the support of dedicate supervisors who truly care about employee growth and development. Work culture here is collaborative and driven. Strong sense of community- teams actively support each other.

Cons

Back to back calls during AEP.

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

A collaborate environment between HR and OPS.

Cons

A lot of work during busy seasons, feeling overwhelmed, but the team goes all hands-on deck.

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