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Consolidated Bus Transit

Engaged Employer

Worst atmosphere ever - Customer Service Agent Consolidated Bus Transit Employee Review

1.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to watch Netflix when it's slow

Cons

The pay sucks. The atmosphere everyone curses at each other and at customers. I came in professional immediately had to change who I was since this was the most unprofessional atmosphere I witnessed. From the boss dying her hair in the office to workers watching Netflix all day. People are so unprofessional talking about politics and religion all day long. The way they curse at parents on the phone. Corrupt. A driver had 5 accidents and it's only October and he still has a job.

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Consolidated Bus Transit Response
3y
Thank you for posting a review! We appreciate your honest feedback for future employees. We're sorry your time with the company wasn't well, if you would like to discuss these matters further - please contact the office by emailing jobs@cbttrans.com or calling 718-346-9600 ext 361 or 362.

Explore other reviews about Consolidated Bus Transit

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The company provides stable employment and structure work environment. Coworkers are generally respectful and day-to-day operations are organized.

Cons

None to report at this time

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Consolidated Bus Transit Response
2mo
Thank you for posting a review. We appreciate your honest feedback for future employees!
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment, smooth process, great staff.

Cons

There can be issues with communication

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