Pros
There are some smart people and lots of flexibility
Cons
CTCT used to be a good company to work 5 years ago, when it cared about what the customers needed. It had a smaller engineering organization and things got done quickly. Since then, it became too big, lacking vision and focus. There are managers managing managers with just 2 or 3 engineers. Organizationally, it became too much top-heavy, with many layers. With that too much political. Technology-wise, all the infrastructure was out-dated, there are just too much tech-debts, and the software was patched by patches. The amount man-hours spent on maintain the system is insane! There are many working groups, most of them tried to defend their own turf, instead of talking to each other, quite often you end up with software with integration problems and the interfaces were different. Now after the sell, many talented people were let go, and the reminding ones are looking and every week, there are people leaving. There is no point to come on board right now, as the moral is very low, and specially there is still no plan and vision on what's going to be done. Sad.