2.0
Feb 13, 2012
Anonymous employee
Current employee
Waltham, MA
Recommend
CEO approval
Business Outlook
Pros
Smart people Many people really care about customer experience Some departments still exhibit good teamwork and positive attitudes Pockets of collaboration still exist within specific departments
Cons
Trend has been growing where individuals are more concerned with individual/department influence than what is the right solution for the customer or organization as a whole.