Company No Longer Respects Its Employees - Customer Service Constant Contact Employee Review

Since we were bought out, the company has really gone down hill. The attrition is so terrible, any time we get a new round of new hires, they are mostly gone before the next class. We are labeled as customer service, but really we are sales people but without the commission. Upper management has lost touch with what is actually going on in support. They had no idea their middle management wasn't supporting their teams until they had an interview process recently. The culture used to be great but now everyone seems to hate their jobs and a lot of people have started on meds for anxiety.