Only a Matter of Time Before the Company Folds - Anonymous employee Constant Contact Employee Review

1.0
Nov 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, some remaining talent, a product that used to have some cachet, strong customer base, strong UX, benefits - except for healthcare

Cons

Of note, this review has been downgraded to pass Glassdoor reviews.... CTCT is now managed a team that is better equipped to lead a car manufacturing plant, circa 1985. The leadership team does not have a background innovating software, talks in circles, lacks courage to stand up to the parent company's leadership team, is generally not in touch with the dying spirit of the employees, and some members even fall asleep during meetings. The days when the company used to have goals that revolved around product innovation and customer satisfaction are long gone; today it is about allowing power-hungry bean counters and passive personnel to manage the company to margins, headcount, and personal goals to pad individual bonuses. Additional problems include poor alignment and infighting between multiple divisions at CTCT and with employees sharing duel responsibilities at EIG. Roadmaps are often changed and there is zero balance between short-term wins and long-term priorities. Stay away from this company. The moment Endurance acquired CTCT, CTCT started a downward spiral.

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May 28, 2026
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CEO approval
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Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

3.0
Jul 6, 2026
Recommend
CEO approval
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Pros

Very good sales training, sales floor managers motivated and provided solid support.

Cons

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