They USE to care about customers and Employees, now they struggle to care for their customers - Sales Consultant Constant Contact Employee Review

2.0
Mar 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Free drinks, contests, other people I worked with were fun. When I first started there it was an awesome fun place to work!

Cons

Corporate greed took over and it's no longer fun Micro management Losing top talent b/c they are a call center lack of coaching for customers b/c they just want us to get the credit card and shove them to support Training struggles to be relevant and know our customer base Employees voice their dissatisfaction but it falls on deaf ears Suck ups make it further than those who want to do the right thing

Explore other reviews about Constant Contact

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good sales training, sales floor managers motivated and provided solid support.

Cons

Unrealistic sales goals, out of touch upper management, pay was middling for stress

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