No empathy for personal tragedy - Customer Service Agent Constant Contact Employee Review

2.0
Mar 8, 2020
Recommend
CEO approval
Business Outlook

Pros

I learned a lot that I did not know before.

Cons

Nothing out of the ordinary. Only one thing that blew if for me. My father became so ill I was called home. I did not leave his side as I was not sure when he was going to go. I advised my supervisor that I did not know when I would be back and that I should be taken off the schedule. So, she proceeds to hound me with texts anyhow about when I would be returning to work, when I don't respond, she then tells HR I am abandoning my job.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, AI + Tech heavy product company so you'll always be working on new technologies

Cons

Low Salary compared to MA area

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