Endurance Acquisition Ruined the Company - Engagement Specialist Constant Contact Employee Review

1.0
Apr 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Beer Cart Fridays Breakfast on Mondays

Cons

As soon as Endurance purchased the company, things went downhill fast. The customer support department was expected to start upselling additional products despite that not being a requirement in the interview process. This demoralizes the entire floor and two Senior Support Managers are unaware of the struggle this causes and don't care. Additionally, opportunities for advancement are not available to women and/or LGBTQ+ individuals. In fact, for the year and a half I worked there, every single supervisor hired was a straight white male. A few of those hired were completely incompetent and only got the position because their only competent competition were women. Finally, Constant Contact has only had one positive revenue quarter in the last five years. The one positive quarter they had was only because they sold SinglePlatform to Trip Advisor for over 50 million dollars. Do not work here if you can avoid it. It is not worth your time.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, AI + Tech heavy product company so you'll always be working on new technologies

Cons

Low Salary compared to MA area

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