Went downhill fast - Sales Constant Contact Employee Review

The product has fallen far behind free options and no real development has been done to widen the offering. Gail Goodman is about E-mail...not small businesses. If she was then the product would reflect what customers want. They have gone full on call center and are just concerned with getting the card asap rather than educating the customer which they hid behind for a while. Instead of innovate they cut cost as much as they could. Stop drinking your own kool aid. you are not the best anymore, your main customer now is someone who doesn't know any better. Being the choice of the educated customer is out the window now.