Just don't. - Customer Support Constant Contact Employee Review

1.0
Nov 23, 2020
Recommend
CEO approval
Business Outlook

Pros

I already reviewed this place. I wouldn't recommend it, especially not in support, billing, compliance or any other 'front line' position

Cons

The pay is so paltry and they find any little thing to not give decent yearly raises. If you are answering phonecalls, chats or emails, the managers bark at you if you take more than a few seconds between calls.

Explore other reviews about Constant Contact

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture within my department and good work life balance

Cons

Frequent management changes in my time here

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Solid co-workers especially below the senior levels - Well structured and convenient offices - Inspiring and energetic in office once a month when people come in - Great core product and market position

Cons

- Ever changing leadership and lack of focus - Low pay - not competitive - Limited promotion opportunities and unclear career paths - More remote than ever so may be only one in the office if you come in - Current leadership follows shiny vapor ware rather than invest and support what actually works - lots of "huge opportunity" focus which is accepted rather than reality on the ground

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