Pros
A large company that works its hardest to keep the lowest employees as happy as possible. Strong Incentive for support Career development Management structure that cares Amazing benefits There are very few contact centers out there that offer free drinks, bring in caterers and have a loose and easy going management structure. Getting back what you put in is what defined Constant Contact for me and made it a wonderful place to work
Cons
Depending on where you go there is a bit of a glass ceiling, headquarters in MA offers larger growth opportunities overall. Perceptions are a reality Getting back what you put in is a double edged statement here: there can be some negativity from those who either never put forth the effort required and expected promotions or those who tried and failed at one point.