Pros
- good work life balance - good health benefits - remote-friendly since Covid - good mission - to help small businesses and non-profits
Cons
There has been an astounding amount of attrition in the past year since the most recent acquisition by a private equity firm. It seems like executive leadership doesn't want to hear why so many talented people have left and instead publicly complains that they were not grateful for what they had. That is not the way to retain talent. Because of this, culture has taken a huge it and therefore morale is at its lowest I have seen in my 10+ years here. That said, it seems like they are trying hard to slowly rectify that. There is still a long way to go in order to compete with other tech companies, but it is refreshing to finally see some movement in the right direction. Sadly it's too little, too late for many.