Pros
Overall, great bunch of folks working here. Look you in the eye and are respectful. Nice amenities such as beverages - hot and cold - always available. Fridges to keep food cool or frozen. Microwaves to heat things up. Snacks and other goodies with easy access and are subsidized. Fun and silly events to help reduce stress and bring worker-bees closer. Nice mix of distractions during breaks - videos games and TV, yet a quiet space for reading or studying. Management is open to consideration of new ideas and thoughts. Alternatives available if needed or wanted such as Work from Home. I speak from experience in the Call Center, however there are other types of jobs which are not related to providing customer service over the phone daily. Company is growing and has grown since inception. The company tries not to change to much from being the "small business" company offering small businesses and non-profits technological services for marketing their products/services.
Cons
There can be too much social stuff and as such some favoritism, but that can be found anywhere. It does exist here. Management allows it at the top level, so it does trickle down. Folks can be promoted because they are liked and not so much because of merit or skills. The workplace has changed a great deal over the years and this place is not an exception. (good and bad). There are times when management appears to have sight for only their vision and unable to grasp something different especially if it is not something they are familiar with. I will note here that there has been nothing of such great substance which has caused me to consider departing immediately.